Click any question to expand it. Can't find your issue here? Report it and we'll look into it.
Make sure you have a file open first. If Download still doesn't respond, your browser may be blocking it — check for a small notification in the address bar and allow the download.
Make sure the Add Text tool is still selected on the left — switching tools deactivates the box. Click directly inside it to focus it, then type.
No. Kadendoc has no server. Everything runs inside your browser tab. Closing the tab clears everything — nothing is stored unless you download it.
Kadendoc never uploads your files — that's a factual description of how it's built. Whether it meets your organization's specific compliance requirements is a question for your compliance team.
Make sure you used Redact and clicked Apply to document — until applied, it's just a preview. Once applied, the page becomes a flat image and the text is permanently gone.
Yes — when placing form fields, check "Keep as a fillable form" before applying. The result is a standard interactive PDF that opens in Adobe, Chrome, Edge, or any PDF viewer, so it's ready whenever you need it again.
Yes — any modern browser on any operating system. Chrome, Edge, Firefox, Safari, Mac, Windows, Linux. Nothing to install.
Use the Feedback page — you can submit anonymously if you prefer.